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Delivery & Tracking
UK Shipping costs £2.99.
We’re only in the UK (for now) - including Northern Ireland. Plus Isle of Man, Jersey and Guernsey.
Your order should get to you in 3-7 days, though it might take a little longer if we’re particularly busy.
We’ll email you a tracking link and tracking number once your cereal’s on the way.
We can’t change your order or address once your order has been dispatched.
If your order hasn’t been dispatched yet, send a message to hello[@]eatsurreal.co.uk and hopefully we can change it in time.
Once your order has been dispatched, we can’t cancel it, but you can reject the parcel from Yodel/Royal Mail when it arrives. Let us know once it's on its way back to us we can refund your order.
Alternatively, you can get a returns label using the link provided: Royal Mail Returns Label Generator. Make sure to email us hello[@]eatsurreal.co.uk to let us know you have returned it, and we will immediately refund you.
Oh no! Just message hello[@]eatsurreal.co.uk and we’ll do our best to sort things.
Whoops. Send a photo of your order with a note about what’s missing to hello[@]eatsurreal.co.uk and we’ll get it fixed.
Sorry about that - just send a photo of your order to hello[@]eatsurreal.co.uk with a note about what’s wrong and we’ll sort everything out.